4 (and a Half) Questions to Ask About Optimized Press Release Distribution

by Laurel 11/12/2008 12:13:00 PM


Traditionally, press releases have been used to reach media contacts in hopes of getting your news published.  Optimized press releases are the new guys in town.  They are keyword-rich marketing tools, distributed online and designed to simultaneously reach traditional media, social media and consumers directly, as well as generate inbound links to your Website. 

As the industry shifts toward inbound marketing, optimized press releases are becoming more common. However, as the concept is still fairly new, there will inevitably be some companies that offer optimized release distribution, but may not generate the results you're hoping for.  Here are some questions to keep in mind when evaluating optimized press release distribution services:

 

1.  How does the system recognize keywords?

Including keywords in your release is the cornerstone of an effective optimized press release.  Make sure that you choose the keywords your release is tagged with, and that the system doesn’t just pull out the most frequently used words in the release for you.

2.  How does it handle anchor text?

Those keywords mentioned above should appear several times in the release, and at least one time, each keyword should be hyperlinked to an applicable page on your Website, creating an anchor-texted link that will give your site credibility for this keyword, and also generate qualified site traffic.  These are essential to an optimized press release (that's an anchor-texted link) — so make sure that the system is capable of including them. 

 

3.  How many Websites will my release go out to?

Clearly, the more, the better.  The more sites it goes out to, the more people will see it.

     3a.  How many of those Websites render the anchor-texted links?   
     Not all sites will recognize hyperlinks.  Make sure that a good number will, or else your
     efforts will not be rewarded.

4.  What are the reporting capabilities for results?

A good release distribution service will provide you with reports that show all of the sites that picked up your release, how many people accessed it (and preferably weed out the real people from the search engine spiders, or else this number will be skewed), what kind of media it was sent to (if you sent it over a wire also) and how people found your release online.

Outside of talking to the release distribution itself, it’s worth a bit of extra research on your part to see what people are saying about the company in forums and social networks, to make sure that the company is reputable and handles its customers well.

Internally, it’s a good idea to keep track of a few things to see how your site is performing, both before and after the release is sent.  For example:

  •   How did your site rank in search results for the keywords used in the release before you sent the release?  After?
  •   How many inbound links did your site have before the release was sent?  How many new inbound links did the release generate?

Laurel Miltner is a Consultant at PR 20/20, a Cleveland-based inbound marketing agency and PR firm. Her favorite color is green. She tweets as @laurelmackenzie.

 

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Six Tips for Getting Started on Twitter

by Laurel 10/10/2008 8:54:00 AM


I just posted about the five reasons I use Twitter.  In hopes that I may have persuaded a few people to give Twitter a shot for themselves, here are a few tips for getting started.

1.  First of all, even if you’re still not sold, you should still protect your brand by securing your name, and your company name on Twitter, before someone decides to get on there as you.  For example, Paul doesn't actively use Twitter (yet), but he has set up two profiles — one for himself and one for PR 20/20.  (Another brand management tip — go to Twitter search, pick a keyword, like maybe your company or brand name, and see what people are already saying about you.)

 

 
 
2. It’s generally not a great idea to tweet as “YourCompanyName” unless you are only posting about company info.  But unless your company does really cool stuff, that would probably be boring and nobody will want to follow you.  (For an example of a Twitter brand that works, check out @BaconSalt.)

3.  When you set up a profile, include as much information as you can.  Don’t leave stuff blank, upload a photo of yourself and link to your Website.  People are more likely to follow you if they know you’re a real person, especially one who seems interesting.

4.  Arguably, in any area of social media there becomes a gray area where your private and public self start to merge.  I think this is especially true with Twitter, particularly if you are using it to network for business, because you don’t’ want to lose your voice or personality.  This might sound scary, but really, it’s pretty cool to actually get to know people. 

5.  Whether you think it or not, people rarely post stuff like “I’m eating breakfast,” “I’m bored,” and “watching TV. I love LOST.”  Its actually more like “reading an interesting article about the bailout at URL,” or “if you’re in the Cleveland area tonight, check out this concert,” or “I’m traveling to Boston next week, anyone want to meet up?”  This is useful stuff, for information and for networking.

6. If you give Twitter a try, give it time.  Twitter is difficult at first.  Start by following anyone you know (or even vaguely know).  Then look for people you admire in your industry — most major bloggers, for example, are probably on Twitter.  Follow people and see the kind of things they tweet about.  Then, post your own updates that are useful to others (but don’t constantly only promote your own content). 

When you feel comfortable, send someone an @ reply like “hey I liked your blog post about XXX” or “thought you might be interested in this article.”  Relationships will build organically, and the whole thing becomes really, really cool.  (And very valuable, in my opinion, both personally and professionally.)

Want more information on using Twitter for your business?  Check out the free Webinar, How to Use Twitter for Marketing & PR, TODAY (Friday, Oct. 10) at 2:00 p.m. EDT.

(And if you’re on Twitter, or want to be, follow me @LaurelMackenzie.)

Five Reasons I Use Twitter

by Laurel 10/10/2008 8:26:00 AM


Ok.  Chances are you’ve at least heard of Twitter, the micro-blogging tool that asks the question “what are you doing?”  You may have even read some of the dozens (hundreds?) of articles touting its usefulness and business applications.  

I can’t pretend to be an expert on Twitter.  I’m sure that there are tons of aspects of Twitter I haven’t even begun to explore.  However, I’ve been on Twitter for a few months now, (after reading a few articles like this) and have been converted from a major skeptic (who thought that it was a waste of time and that people who really liked Twitter were either: a) really nosey, b) really egotistical or c) a combination of both) to a huge fan (I’m getting a smart phone, mostly so I can be on Twitter more often).  Here’s why:

1. Twitter makes networking easy, painless and powerful.
For a PR professional, I am an awful networker.  I find it awkward and uncomfortable and generally I try to avoid it at all costs without an accomplice.  But on Twitter (and really any social networking platform) you can network with ease.  Online profiles allow you to avoid the canned elevator speeches and awkward silences.  The immediacy of Twitter and relatively constant interaction helps you avoid having to leave a message for someone and wait for a response, like with other social networking applications.

There are two major groups of people I interact with on Twitter: people from Cleveland (like me) and people into social media/inbound marketing/new PR (also like me).  Basically, Twitter allows you to connect with people who have similar interests to your own.

2. Twitter keeps you informed.
By following people with similar interests, you get their updates about blog articles they’ve written, interesting things they are reading, etc.  I barely pay attention to my RSS feeds anymore because I just find things through my network on Twitter.  The only thing to remember on this end is that you need to contribute also.  Read something interesting?  Post a link for your Twitter friends.  It’s a very give-and-take social medium once you get comfortable with it.

Additionally, lots of news organizations post breaking news alerts on Twitter, so you can see important headlines as they happen, without having to turn on the television or go to news Websites.

3. Twitter keeps you connected, online and off.
I’ve connected with people in my industry that I greatly admire.   For example, just the other day, I got a direct message from David Meerman Scott, author of The New Rules of Marketing and PR.  Call me a geek (you’re probably right), but that made me kind of excited.

You can use your network, too, to ask for advice, tips and opinions.  Want a review of the cell phone you’re thinking of buying?  Need a good Facebook-for-business case study?  Make the right friends on Twitter and I bet they can help you out.  

Not to mention, posting blog updates and whatnot on Twitter can boost your site traffic, and get your content in front of people who care about it — and are connected enough to want to communicate with you and share interesting information with others.

I’m also getting more involved locally, thanks to Twitter.  I’ve joined the Cleveland Social Media Club and I have started going to lunch once a month with other people from the area, to catch up and chat about cool things going around us.  I find that there is this kind of strange thing that happens with Twitter, where getting connected online helps you foster better relationships offline.  It seems quite backward at first, but it’s really kind of fun.

4. Twitter is a time-SAVER, not a time-WASTER.
Remember how I said I initially thought Twitter was a waste of time?  I absolutely think the opposite.  By downloading a desktop application like Twhirl, you can have updates pop up on your screen (much like emails do if you use Entourage). This way, you can screen updates from friends and news sources without stopping what you’re doing on your computer.  Again, this filters news and blogs even further than RSS in my case.  And if you don’t have time, you’re generally so in the zone that you don’t even notice them.

5. If you’re not on Twitter, you’re missing some really cool things.  
I’m sure this list can go on and on, but here are a few cool things I’ve seen on Twitter so far:

Twebinars: Radian6 put together a series of Twebinars — Webinars that included a live stream on Twitter.  Basically, instead of the comment/question screen most Webinars allow, people watching the Twebinar also logged onto Twitter and made comments through Twitter and tagged them #twebinar.  There are Websites, including hashtags.org and Twitter search (formerly summize) that allow you to search Twitter updates (aka tweets).

 

 
 
Admittedly, the Twebinars were a bit tough to follow because you had to simultaneously watch the video, listen and try to read people’s Twitter updates.  BUT,  they are a great idea in theory and will be expanded upon and improved in the future, I’m sure.  Probably the best part about them, though, was that the discussion didn’t end when the Webinar did, because people continued to talk on Twitter.

Hack the Debate: Current and Twitter teamed up for the presidential debates. You can watch the debate online and see people’s Tweets that are tagged #current (and maybe also #debate08) show up on the screen in real-time.

Customer Service: One day I was having trouble with Firefox.  I tweeted about it.  An hour or so later, I got a direct tweet from Firefox, asking if they could help with the problem.
 
Interested?  Intrigued?  Check out my six tips for getting started on Twitter yourself.
 

Web 2.0 is like kindergarten . . . for people to like you, you have to share (Part 4 of 4)

by Laurel 7/16/2008 7:30:00 AM

 

(This is part 4 of a 4-part blog series on Managing Your Online Reputation.)

The beauty of public relations in Web 2.0 is that you create your own content, and you can publish it yourself.  No more hoping on a middleman to get the word out about you, your company or your service.  Isn’t that exciting?  It should be!

The key, though, is your content has to be good.  Some argue that everyone is an expert at something.  You should be an expert on your business.  Think about what your customers want to know about (hint: use some of that research from part 1 of this blog series) and create content that they will find valuable.  Package it for them in ways they want to see it.  Write press releases, eBooks, white papers and case histories (and distribute/publish them online).

Now… how to get the information out to others? 

Tell your new friends in the forums, blogs and communities about your awesome stuff that you know they’ll want to read about.  Share your knowledge. 

Think your email signature is already long enough?  Think again.  Throw in a link to download your new eBook, a link to your blog, a link to your LinkedIn page… whatever you think the people you send emails to will actually care about.

Include RSS feeds on your blog, so that people don’t have to come to you to get your content.  Instead, you send it out to them.  Put share tags on your blog posts to encourage people to submit your content to sites like Digg, StumbleUpon, Sphinn and del.icio.us.

(If you want some tips on why it’s not a good idea to always submit stuff yourself, check out this blog post on the unspoken rules of social networks.  I really can’t do it justice.  Seriously, Daniel Scocco has included charts and everything.)

In short:  Be genuine.  No one likes a braggart, but if you have good content, share it, and encourage others to do so as well. 

 

Managing Your Online Reputation Blog Series Links


Part 1 - Managing Your Online Reputation

Part 2 - Are you listening?

Part 3 - Join the conversation

Part 4 - Web 2.0 is like kindergarten.  For people to like you, you have to share. 

 

Join the conversation (Part 3 of 4)

by Laurel 7/15/2008 9:40:00 AM

 

(This is part 3 of a 4-part blog series on Managing Your Online Reputation)

Now that you know what people are saying, and where they hang out online, it’s time for you to join in.  That’s right, my friend, if you want to manage your online reputation (come to think of it, manage may not be the right word, as it implies control… but I’ll run with it) you have to participate.

Participate in forums.  Comment on people’s blogs.  Join social networking groups.  All those questions you found on LinkedIn and Yahoo! Answers — answer them if you can.  Prove your expertise. 

As people have more access to information, they will find it, and use it.  Sell your company not by selling, but by being helpful and showing that you are the expert.

If no space exists online for something you’re passionate about, something that your company is an expert in, create a community. Chances are, there are more people out there who are just as passionate about your industry as you are — and these could be your star customers, future employees and biggest advocates. 

How do you create a community?  Start a group on Facebook or LinkedIn.  Heck, create your own social network with Ning

Oh, and if you want to be a thought leader — start a blog

In short:  Participate.  That’s what social media is all about.

 

Managing Your Online Reputation Blog Series Links


Part 1 - Managing Your Online Reputation

Part 2 - Are you listening?

Part 3 - Join the conversation

Part 4 - Web 2.0 is like kindergarten.  For people to like you, you have to share. 

 

Are You Listening? (Part 2 of 4)

by Laurel 7/14/2008 7:25:00 AM

 

(This is part 2 of a 4-part blog series on Managing Your Online Reputation)

What’s worse?  Having people say negative things about your company, or having people say negative things about your company and you being the last to know about it?

There are a number of tools you can use to scour the Web to learn what people think about your company, what they are saying, etc.  Here are a few tips:

1.  Act like a customer. 
Pretend you’re a customer at different stages of the sales cycle.  Do some Google searches for your industry, your products, your company.  What shows up?  Search blogs the same way with Technorati, or a Google blog search.  Use BoardTracker to search forums (or search Google with “forum [your industry/company here]”).  Search Amazon for specific products when applicable.  Find out what people want to know by browsing questions in Yahoo! Answers and LinkedIn

2.  Trend Tools
Google Trends and Facebook Lexicon give you some neat graphs if you input a keyword.  Try inputting your company name, competitor name, products, services, or industry terms to see when people talk about these things, and when they search for them most.

3.  Inhale the Web
This one is really neat.  And quick.  Input a query (like your company, product or service, a compeitor, target keyword, event you're involved with, etc.)  in the search field, and Addict-O-Matic will “inhale the web” and deliver the most recent updates in popular sites that contain your query – like Digg, Summize and Flickr.

Here's an Addict-O-Matic sample screenshot where I searched for "inbound marketing summit"

 

 (You can also search each of these sites independently, of course.)

It’s a good idea to set up a Social Media Resource Guide to constantly monitor key sites and keywords, so you always know what your customers, employees, potential customers and other key publics are saying.  By listening to their needs, desires and complaints (yes, those too), you can basically get some free market research from the people who care the most.

In short:  People are talking about you, your company and your industry.  Don’t you want to know what they’re saying?

 

Managing Your Online Reputation Blog Series Links


Part 1 - Managing Your Online Reputation

Part 2 - Are you listening?

Part 3 - Join the conversation

Managing Your Online Reputation (Part 1 of 4)

by Laurel 7/11/2008 2:08:00 PM

Try this:  Google “Comcast technician.”  Now try just “Comcast.”  (Quotes are not necessary.)

Now, I can’t guarantee anything, but chances are that on the first results page for both searches, you came across the viral video of a Comcast technician that fell asleep during a customer house call.  (Hat tip, Mark Hornung)

 

Needless to say, this is not a great thing for Comcast.  Imagine a potential client, doing research on your company, searching Google, and finding (arguably) the worst customer service video ever.  What if you didn’t even know it existed?

This is the world of Web 2.0.  You may not be able to control your message as much as you used to, but you can have a handle on it.  And by understanding what others are saying, joining the conversation, and actively participating in social media, you can push the most relevant content to the top of Google.  Or at least get a word in edgewise.  This four-part blog series will introduce you to reputation management in a Web 2.0 world.

Stay tuned for a series of posts on Managing Your Online Reputation:

Part 2 - Are you listening? 

Part 3 - Join the conversation

 

Paying Attention to Your Alexa Rankings?

by Laurel 4/21/2008 1:13:00 PM
If you check your Website’s Alexa Ranking on a regular basis, chances are you noticed a change over the past week.

Whether your Alexa Ranking improved and you started patting yourself on the back for your SEO skills, or it weakened and left you scratching your head, you can rest assured that you (fortunately or unfortunately) most likely had little to do with it.

Thanks to the Internet marketing gurus at HubSpot, we know that the drastic change experienced by many sites occured because Alexa recently changed its algorithm.  Here are the basics:
  • Rankings now include more data sources.
  • Alexa has improved the methodology behind its algorithm.
  • The changes provide you, the one concerned about how your Website traffic stands up on the World Wide Web, with more accurate rankings.

Learn more about the new Alexa Rankings straight from the source.

Not sure what we’re talking about?

Find out more about Alexa, a free online tool that ranks your Website traffic and how it compares to other sites on the Web – including those of your competitors.



Social and Traditional Media Team up at Cleveland Presidential Debate

by Laurel 2/27/2008 2:15:00 PM



As a PR professional, I tend to hear and read a lot about the battle of traditional media vs. social media.  Agencies and individuals are constantly re-evaluating where to focus their efforts – should a release be sent out to targeted media contacts, or optimized for search engines and distributed to online newsrooms?


Last night during the democratic presidential primary debate, we had an opportunity to see what, in my opinion, is the more realistic example – that our work with media isn’t either/or, but must combine both old and new.  Social media and traditional media are influencing each other, and working together, to create a rich pool of information that people can access, and participate in, as much or as little as they desire.

Not only were news reporters from traditional outlets on hand for the debate at Cleveland State University, so were members of the Cleveland blogging community. The Cleveland Plain Dealer also had some of their own journalists blogging live from the event.

Local NBC-affiliate, WKYC, had correspondents speaking with professionals in the spin room immediately following the debate, as would be expected.  But they also went in to chat with the live bloggers, who were able to provide real-time insight into what the general public thought about each candidate’s performance.

Smart, forward-thinking PR professionals across the board are (rightfully) stressing the importance of social media in today’s world for successful PR campaigns.  This new outlet is fun and exciting, but must be viewed as a complement to the tried and tested services PR firms have been offering for years – not a replacement.  

It’s becoming quite apparent that the traditional media outlets aren’t going away, they’re just adapting to new technology, and evolving with the Web 2.0 world.  

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About the author

Paul Roetzer
Founder & President of PR 20/20 LLC, a Cleveland-based public relations and marketing firm, and the industry's leading provider of standardized services and set pricing.

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