Someone Stole My Brand Today

by paul 8/26/2008 1:31:00 PM


A day in the life of an entrepreneur . . .

Today started like most others. After a restless night of tossing and turning, the thought of my pre-dawn venti Americano pulled me out of bed.

I arrived at the office and got the day rolling with a quick check of email before moving on to the prior day’s Website stats. I looked at the usual suspects — page views, keywords searched and referring sites, which is when the day took a bit of a turn.

In the referring sites I noticed a domain name (which will remain nameless for now) that appeared remarkably similar to our brand name (which is a registered trademark).

Curious to see where this link was coming from, I clicked on the referring URL. Much to my surprise, I landed on a Website for another PR firm and found text and services that appeared to be copied almost verbatim from our Website.

And if that wasn’t bad enough, they actually had an active link to our site from one of their services! No joke. I clicked on Press Release, and it took me to my own site.

Now when we published our service and pricing guide in early 2006, I figured that other PR firms would eventually consider evolving to a model of standardized services and set pricing, but I never thought anyone would be quite so blatant when doing it.

Now What?


Before contacting my attorneys, I pulled a few bits of background information from the Internet:

  • Checked Go Daddy for domain name registration, which amazingly enough was public with the primary contact’s email address and phone number.
  • Found the president of the company on LinkedIn (same contact as I found on Go Daddy).

From there I contacted my attorneys and drafted an email to the firm’s president. Hopefully the story ends there.

The Moral of the Story


  • Be vigilant when monitoring and protecting your brand.
  • Analyze your Website stats every day. You never know what you’ll find.
  • For other entrepreneurs . . . be original. There’s nothing wrong with copying a successful business model, but at least put an original spin on it.
  • Keep a good business attorney on retainer.

 

 

Related posts

Comments

8/26/2008 7:31:21 PM

Oh my goodness. How can anyone be so unethical and unprofessional? Did he really think that you wouldn't find out. I guess lots of people are moving to the PR 20/20 model of reasonable public relations services at a fixed price

Dan Tyre

8/26/2008 8:19:00 PM

I was somewhat surprised at how blatant it was myself. Pretty amazing that with the constant monitoring of inbound links, site traffic and Google News Alerts, there are still companies that think they can infringe on other firm's copyrights and trademarks without getting caught.

Paul Roetzer

8/27/2008 5:17:25 AM

You are right. I think your business will be emulated by others. (There are certainly some firms with ala carte services like yours.) But, I think the business will move in this direction too.

Hopefully, the other people that move in this direction will also have a bit of creativity and not just rip you off.

Good luck with the lawyers. That's ridiculous that you have to spend money with your lawyers because of this joker.

peter caputa

8/27/2008 8:07:29 PM

Although they did steal your intellectual property, it is doubtful that without any quality backlinks to their Website, that they would have not gotten anywhere with it.

This goes on continuously, that is why there are services that automatically monitor the web for similar body text copies of other site once those sites get on the Search Engines.

Also Google and Yahoo have a duplication filter that erases dup sites from their indexes or serverely penalyzes them

PR New York

8/29/2008 7:02:54 AM

Hopefully, the other people that move in this direction will also have a bit of creativity and not just rip you off.

shashindra

Add comment


 





Live preview

11/21/2008 6:11:00 AM

Powered by BlogEngine.NET 1.2.0.0
Theme by Mads Kristensen

PR 20/20 Blog

The PR 20/20 public relations and marketing blog features trends, news, resources and technologies for underdogs and innovators.

Home-Archive-Subscribe

Subscribe

Get our blog delivered to your inbox. Sign Up Now

About the author

Paul Roetzer
Founder & President of PR 20/20 LLC, a Cleveland-based public relations and marketing firm, and the industry's leading provider of standardized services and set pricing.

E-mail me Send mail