• Social and Traditional Media Team up at Cleveland Presidential Debate

    As a PR professional, I tend to hear and read a lot about the battle of traditional media vs. social media.  Agencies and individuals are constantly re-evaluating where to focus their efforts – should a release be sent out to targeted media contacts, or optimized for search engines and distributed to online newsrooms?


    Last night during the democratic presidential primary debate, we had an opportunity to see what, in my opinion, is the more realistic example – that our work with media isn’t either/or, but must combine both old and new.  Social media and traditional media are influencing each other, and working together, to create a rich pool of information that people can access, and participate in, as much or as little as they desire.

    Not only were news reporters from traditional outlets on hand for the debate at Cleveland State University, so were members of the Cleveland blogging community. The Cleveland Plain Dealer also had some of their own journalists blogging live from the event.

    Local NBC-affiliate, WKYC, had correspondents speaking with professionals in the spin room immediately following the debate, as would be expected.  But they also went in to chat with the live bloggers, who were able to provide real-time insight into what the general public thought about each candidate’s performance.

    Smart, forward-thinking PR professionals across the board are (rightfully) stressing the importance of social media in today’s world for successful PR campaigns.  This new outlet is fun and exciting, but must be viewed as a complement to the tried and tested services PR firms have been offering for years – not a replacement.  

    It’s becoming quite apparent that the traditional media outlets aren’t going away, they’re just adapting to new technology, and evolving with the Web 2.0 world.

  • Study Shows Blogs, Social Networks Fuel Online Sales

    A study by two researchers - Vasant Dhar and Elaine Chang - from the New York University Stern School of Business shows a direct correlation between user-generated content in blogs and social networks, and record sales.

    In the study, they examine how online "chatter" impacted a sample of 108 albums for four weeks before and after their release dates.

    "If an album has more than 40 blog posts it will have an above average level of sales. . . . Interestingly, though, if blog chatter is extremely high – above 240 posts – it is possible for an album to overcome the disadvantage of being released by an independent label. In fact, albums with such extreme highs in chatter correspond to sales even higher than major label, high chatter albums. However, even if chatter is relatively high for an independent label (above 40 posts), sales will be higher than the average for the sample. . . "

    While the research applies specifically to the music industry, it presents a compelling case for businesses in all industries to consider how social media impacts marketing strategy. And for the underdogs and innovators, the study is an excellent example of how social media levels the playing field, and makes the size of your marketing budget less relevant.

    See the full study here: Does Chatter Matter? The Impact of User Generated Content on Music Sales

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