• 3 Reasons PR Professionals Should be Trained in Google AdWords

    AdWords StudyingRecently, I took the new Google Advertising Fundamentals Exam, the first of two tests required to become a Google AdWords Certified Professional. And, let me tell you, it makes you think.

    The exam tests your knowledge of Google AdWords tools, account management, analytics and ad optimization techniques. Although it focuses particularly on online advertising, we highly recommend it for all PR professionals due to the test’s ability to foster analytical thinking, refine budgeting skills and expand knowledge in how search engines work. These skills are becoming increasingly more important in an evolving industry where there is a growing demand for hybrid professionals.

    In fact, we feel so strongly in its value that we require all PR 20/20 consultants to take and pass the Fundamentals Exam, despite the heavy time commitment involved.

    (The AdWords Learning Center contains 21 lessons for the Fundamentals Exam alone, totaling more than 400 pages of reading. For me, this translated into about 10 hours of serious studying and note taking. Think college finals all over again, and you’ll get the gist.)

    So, as a PR professional, why is it worth investing the time and energy into AdWords training?

    Encourages Analytical Thinking

    PR pros can no longer hide behind impressions and ad equivalency. Being able to demonstrate your success through tangible factors such as search engine rankings, website traffic, inbound links, leads and sales is essential in today’s business environment.

    The Google AdWords Exam forces you to think analytically, translate data into meaningful measurements and adjust strategies based on results. All of these skills are vital for PR pros looking to demonstrate their value to clients and manage successful campaigns.

    Refines Budgeting Skills

    An organization’s return on investment (ROI) using Google AdWords doesn’t necessarily relate to how much the organization spends; its determined by how well their budget is used through keyword and bid selections, targeting and optimization. These factors usually need to be tweaked often based on past performance in order to get the most benefit for your money. 

    This same logic can be applied to the financial aspects of managing any type of campaign. PR pros need to be able to work within a client’s budget - choosing those activities, which will have the largest ROI - while simultaneously being able to determine when a larger budget is needed to achieve desired objectives. They also need to continuously review their current campaigns and budget allocations to determine if their existing financial distribution is optimal, or if funds should be reallocated to better-performing activities.

    Provides a General Understanding of Search Engines

    In his post “7 Benefits of Partnering SEO & PR,” Lee Odden explains why search engine optimization is becoming increasingly more important for PR practitioners looking to reach and influence journalists, and connect with consumers who are actively searching for relevant information online. However, to optimize content for online audiences, PR pros need a sound understanding of search engines and how they function.

    The AdWords training program offers a general overview of Google paid and organic search. It also provides an in-depth lesson on keyword selection. While most information has a paid search focus, the knowledge derived can be applied to organic search as well. Having basic knowledge of how the search engines work can significantly impact the success of press releases and other PR-related content distributed online.

    What Do You Think?

    In an industry that traditionally has offered relatively few options for training or certification, we continuously look for outside accreditations that will showcase our value and expand our skill sets.

    • What tools are you using to enhance your expertise and refine your skills?
    • What courses, certification programs and classes do you recommend for PR pros?
    • How can the lessons from Google AdWords enhance a PR pro's skill set?

    Image Note: My colleague Natalie studying hard for the AdWords exam.

    Tracy DiMarino is an associate consultant at PR 20/20, a Cleveland-based inbound marketing agency and PR firm. Follow Tracy on Twitter @TracyDiMarino.

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  • Applying for Google Grants: A Guide for Nonprofits

    Google Grants is an in-kind donation program that awards free AdWords advertising to qualified nonprofit organizations, helping them increase awareness, donations and support.

    By applying for and maximizing Google Grants, your nonprofit organization can advertise for free in front of an audience who is actively searching for information on your cause.

    Introduction to AdWords Advertising

    Google AdWords lets you bid for keyword search queries related to your cause. When people search on Google using one of your selected keywords, your ad may appear above, or next to, the search results. This enables you to reach an audience who is already interested in your organization’s mission.

    AdWords screenshot

    Users place bids on which keywords they would like to trigger their ads, called cost-per-click (CPC) bids. AdWords users are charged only for those clicks they receive. Google provides keyword traffic and cost estimates to help you make informed decisions.

    Including spaces, ads can contain 25 characters for the title, 70 characters for the ad text and 35 characters for the display URL. On Google, this is displayed on four lines: a title, two lines of ad text (each with 35 characters) and a URL line.

    Grant Application Requirements & Best Practices

    To apply for a Google Grant in the United States, you must have current 501(c)(3) status, as assigned by the Internal Revenue Service.

    Restrictions for eligibility include: primarily focusing on selling goods, products or services; requiring membership, having religious content on your Website or serving primarily as a political function.

    After checking to make sure that you meet all requirements, fill out the online application as completely as possible. Be sure to clearly convey how Google AdWords can benefit your organization, as well as your understanding of how Google AdWords works. In doing so, the following resources might be helpful:

    Note: The application contains sections on your organization’s goals and target audiences, but also asks for sample AdWords ads and keywords. (Google’s Keyword Tool can be used to help you find and decide upon keywords.)

    In addition to your application, Google employees will also review your Website before a grant is awarded. Therefore, be sure to maximize the strength and visibility of your Website by installing and using Google Webmaster Tools and Analytics. These tools will help you diagnose and fix any problems with your Website prior to applying.

    Grants are given on an ongoing basis, but they can take up to four months to process.

    Optimizing your Google Grant AdWords Campaign

    Most grantees are awarded a maximum monthly ad spend of $10,000 ($329/day) with a maximum cost per click of $1. However, the monthly budget can be increased to $40,000 per month for successful Google Grant campaigns.

    If you’re the lucky recipient of a Google Grant, make sure to put it to the best use possible by employing AdWords best practices. To maximize the impact of your advertising budget, consider the following:

    • Develop an AdWords Strategy to guide the campaign, including goals, target audiences, priority keywords and ad distribution.
    • Select keywords that are highly relevant to your cause and that have high search volumes and low competition. These will provide the most optimal return on investment. 
    • Separate keywords into different ad groups by similar core words.
    • Write targeted ad copy that incorporates targeted keywords and is action-oriented.
    • Create separate landing pages for each ad group to guarantee visitors are taken directly to the information they are interested in. For example, an animal shelter ad about dogs should take you to a landing page featuring only information on dogs, not on dogs and other animals.
    • Include a call to action on the landing page, such as “Donate now” or “Volunteer your time.”
    • Monitor your campaign using information from Google’s analytic tools; then, make changes to improve your ads’ effectiveness. Note: Google’s Conversion Academy offers tips on how to optimize your AdWords ROI with Google Analytics.
    • Log into your account regularly, respond to emails from Google’s team and continuously tweak your campaign. As long as you stay active on AdWords, you can stay in the program. There is no set end date or need to reapply.

    For more tips and tools on using Google AdWords, check out the Google AdWords Learning Center, which I mentioned earlier.

    Your Thoughts?

    • What tips do you have for maximizing a Google AdWords budget?
    • How has Google Grants benefited your organization?
    • What advice would you give to organizations interested in applying for a Google Grant?

    I’d like to thank Natalie Villalobos (@nataliaenvy), community manager at Google, for introducing me to the Google Grants program at SXSW. 

    Tracy DiMarino is an associate consultant at PR 20/20, a Cleveland-based inbound marketing agency and PR firm. Follow Tracy on Twitter @TracyDiMarino.

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