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HubSpot’s Latest Product Updates Connect Marketing, Sales & Service

Looking for a one-stop-platform to build and maintain your website, do marketing automation (emails, social, workflows and more), and connect the dots with sales and service engagements? An all-encompassing customer experience—and the platform to make it happen—was the vision presented at this year’s INBOUND marketing conference by HubSpot.  

In his keynote, HubSpot founder and CTO Dharmesh Shah (@dharmesh) talked about alignment. He also touched on a decision most companies weigh regarding their tech stack: Do we go with a platform that has “most of what I need,” or do we assemble a group of discrete products to get what’s known as “best-of-breed?” Sidenote that there are 5,000+ options for organizations choosing from the various marketing technologies out there … So what’s Dharmesh’s recommendation? Start with a core platform, then plug in the rest for the best of both worlds.

And in true alignment with HubSpot’s own mantra to solve for the customer (SFTC, see #3), the company introduced a platform update that now spans marketing, sales, integrations (Connect) and customer engagement—all built around the HubSpot CRM.

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We’ve always believed in HubSpot’s potential to disrupt an industry. In fact, PR 20/20 became HubSpot’s first agency partner back in 2007—a decision that continues to fuel and inspire our business.

So we’re not surprised that the software company reported more than 34,000 customers and upwards of $89 million in revenue at the end of Q2.

HubSpot continues to flourish because of one solid fact: the product works. (And no, this is not a paid endorsement; we’ve just seen the results.)

The HubSpot Growth Stack aims to solve our number one setback as data-driven marketers: the “elusive, fully-integrated marketing stack.” It creates a home base for all marketing, sales, service and CRM activity, enabling performance-driven, agile marketing. From initial prospecting to closing the deal, you can use the stack to design and serve the full customer experience.

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