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More Meaningful Meetings

Posted by Jessica Miller on January 16, 2018

This post originally appeared on the Marketing Agency Insider blog. Read more like it here

Before we dive into the ever-so-popular topic of meetings, let’s get into the right frame of mind.

Take a moment to think of someone you actually like to meet with.

This looks like a fun meeting, right? 

I’ll be the first to admit that I wasn’t always so pro-meeting. I’m a numbers person by trade, and calculating the total hours our team spends in (not-so-perfect) meetings would make my head spin. And it’s not just our team. Middle managers spend about 35% of their time in meetings, and upper management spends about 50% of their time in meetings, according to research from The Muse.

Don’t get me wrong. I agree there’s no sense in having a meeting just to have a meeting.

But, hear me out: If we spend lots of time in meetings, and there is the potential to build relationships with exceptional meetings—that’s an opportunity for our business.

Powerful, well-run meetings GSD. They build relationships. They position our team as the strategic consultants our clients have partnered with to grow their business.

The potential is evident. Holding meaningful meetings is a soft skill that is invaluable over your entire career.

 So, how do you run a more meaningful meeting?

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This post was originally published in November 2016 and has been updated for comprehensiveness. If you’re making the shift to value-based pricing, join us for the live and on-demand series Point Pricing for Agencies.

I spent the first six years of my marketing agency career chasing hourly quotas instead of results. Our goal was to bill a minimum of five hours per day. 

Yes, we cared if the client was happy and successful, but the fundamental economic driving force behind the firm's existence, and my career potential, was the billable hour.

I discovered early on that the billable-hour model was a flawed, archaic, agency-centric system that wrongly tied agency performance to outputs, not outcomes. 

In 2004, four years into my career, I became highly motivated to build a more efficient and profitable solution that shifted the focus to client needs and goals. 

The idea was centered on making services tangible with clearly defined costs, features and benefits, almost like buying a product off a retail shelf or signing up for a software service.

My theory was that if clients understood exactly what they were getting, and agreed ahead of time what it was worth, then we could remove the mystery from the equation and focus on delivering value and results. 

The problem was that the billable-hour model was the only one I had ever known. How would I build an entirely new financial model and productize a service business?

>> If you’re getting started with value-based pricing, check out the 12 Questions to Guide Your Marketing Agency Pricing Model Transformation.<<

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17 Must-Read Marketing Posts from 2017

Posted by Sandie Young on December 19, 2017

The marketing industry reached a tipping point in 2017.

New, artificially intelligent tools are working to make our campaigns smarter than ever before. Increased access to consumer data enables more contextual, relevant content. And, more and more manual tasks are being left to automation.

But, we are just scraping the surface of disruption to come.

In the words of ChiefMartec.com’s Scott Brinker (@chiefmartec), “...the truth is that AI is already having a significant impact on marketing. And over the next several years, it will dramatically reshape the nature of business and marketing — no hype.”

Before we push on into 2018, we’d like to take this time to reflect on the best of 2017—PR 20/20 style.

Below, we’ve curated our top 17 blog posts from 2017. We ranked posts in order of pageviews, and excluded any with an average time on page that fell below two minutes.

Cheers to our blog readers in 2017. Enjoy a bit of marketing know-how over a hot cocoa!

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7 Tips for Building an Engaged Email List

Posted by PR 20/20 on November 14, 2017

This following is a guest post submitted by Kim Courvoisier. Kim is the director of content marketing and social media at Campaign Monitor. She loves all things marketing and good puns. Follow her on Twitter at @Stiggy1.

Email marketing is rated as the most effective digital marketing strategy. But, that doesn’t mean email marketing works all the time. Marketers know that email marketing only yields results if your subscriber list is on point.

Building an engaged subscriber list is an ongoing process that involves finding the right audience at the right time and then sending them the right messages. To help ensure you see the astounding ROI you can get from email marketing, it’s vital to participate in list building best practices.

This infographic will present 7 tips to help you build and grow an ideal subscriber list.

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As marketers, a failed campaign is our worst nightmare.

But sadly, failed marketing attempts happen every day and everywhere. Forbes says that strategic plans fail for many reasons, including a lack of focus on results, the wrong talent, partial commitment from leadership, and resistance to change.

So, how can teams pinpoint what went wrong and redirect marketing energy?

As Paul Roetzer (@paulroetzer) states in Chapter 8 of The Marketing Performance Blueprint:

“Every marketing plan should start with an honest internal marketing assessment. The assessment should consider perspectives from multiple stakeholders, including marketing and sales leaders, as well as key executives. The more involved the partiers are in the entire strategy process, the easier it is to align needs, goals, expectations and priorities.”

The time is now to transform your marketing program.

At PR 20/20, we utilize a comprehensive marketing audit of 40+ questions that zero in on talent, tech, strategy and performance. As you’ll see below, we’ve broken down audit questions by each of these categories. This audit is a key piece of the puzzle when we start working with new partners to build long-term, custom marketing plans that win executive buy-in and align with stakeholder goals.

Continue reading below for 21 questions to ask your team and guide more strategic planning. For the full 40+ questions, download our Comprehensive Marketing Audit template.

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Disclaimer: this is not your average end-of-year tips and tools blog post.

We get that annual planning is a beast, and marketers everywhere are wrought with expectation and reporting woes.

If numbers are down, how can you prove that next year’s performance will improve? And if your numbers are up, what can you do to keep climbing?

You need an actionable, original marketing plan—driven by purposeful planning and backed by data—to truly gain executive buy-in.

Thus, below we’ve outlined seven tips (including PR 20/20 tools, concepts and templates) that can lead to actionable change. The following tactics featured (of which are nearly all free) will add value to your planning framework, year-over-year analysis and assessment, performance reporting, team brainstorming, integration with artificial intelligence, and more.

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This post was written by PR 20/20 intern Sammie Fisher (@sammiefisher3). Sammie is majoring in strategic communication at the E.W. Scripps School of Journalism at Ohio University.

 

Do you need more blog subscribers? Of course you do.

Subscribers are loyal contacts that raised their hands saying they want to read your content. They help gauge what the industry wants to read and determine if your content is getting readership ROI. Plus, since subscribers have already opted in, they serve as the contacts you can market to in different ways when new campaigns are activated. 

If you aim to increase your subscriber base, publishing quality content (and more of it) is the first step toward understanding what resonates and what doesn’t.

The problem is that it takes time. You might be able to design a campaign or change your content marketing strategy by the end of this year, but what do you do if you need subscribers by the end of the month? 

You need some quick wins. This post will help you increase your subscribers using tactics that are easy to implement in a short period of time for fast results. 

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Below is an excerpt from the new book, Killing Marketing: How Innovative Businesses Are Turning Marketing Cost Into Profit, written by Joe Pulizzi (@JoePulizzi) and Robert Rose (@Robert_Rose). The following introduction was written by Pulizzi. 

“It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.” – mostly credited to Mark Twain

Robert Rose and I just launched our combined sixth book, Killing Marketing: How Innovative Businesses Are Turning Marketing Cost into Profit, at Content Marketing World this September. The book’s key idea makes a case that the majority of businesses approach marketing entirely the wrong way … and that we need to kill the marketing we know and replace it with a new approach: marketing as a profit center.

Below is an excerpt from the introduction of the book. Robert and I truly believe that tomorrow’s businesses are in the process of transforming marketing into something completely new and different, and that building audiences and monetizing those audiences are the future of our practice. Enjoy!

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This post originally appeared on the Marketing Artificial Intelligence Institute's blog. The Marketing AI Institute was created and is powered by PR 20/20. 

For over a decade, savvy professionals have used inbound marketing to grow. Inbound marketing consists of creating and promoting content that addresses customer needs. The goal is to attract, convert, and close more qualified leads by being helpful to consumers. Today, companies use inbound marketing methodologies to market more effectively and cost-effectively.

Marketing automation company HubSpot has defined much of modern inbound methodology. That methodology looks a little something like this:

Source: HubSpot

Says HubSpot:

“Instead of the old outbound marketing methods of buying ads, buying email lists, and praying for leads, inbound marketing focuses on creating quality content that pulls people toward your company and product, where they naturally want to be. By aligning the content you publish with your customer’s interests, you naturally attract inbound traffic that you can then convert, close, and delight over time.”

To achieve these goals, inbound marketers rely on many tools. They include marketing automation software, content management systems, and email marketing systems. They also include CRM systems, content creation tools, and content promotion tools. These systems comprise the inbound marketing tech stack. That tech stack can make inbound marketers more productive, personalized, and performance-driven.

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This post originally appeared on the Cleveland HubSpot User Group (HUG) blog.

Unlike the traditional marketplace, modern corporations cannot survive on brand and historical relevancy alone. In fact, research from Innosight estimates that 75% of today’s corporations on the S&P 500 index will be replaced by 2027.

You must constantly fight complacency to change the status quo. 

This forces marketers to answer a vital question. Should you continue traditional marketing efforts to face inevitable irrelevancy? Or, should you adapt and align your technology, talent and strategy to effectively reach consumers in this shifting marketplace? 

This changing landscape can be intimidating and overwhelming, but the decision to go digital and embrace inbound is clear. 

Learn from organizational change agents who challenged their businesses to think differently and are seeing the return.

At the latest Cleveland HubSpot User Group (HUG) event, PR 20/20 founder and CEO Paul Roetzer (@paulroetzer) led a panel of inbound marketing champions who discussed their role as organizational change agents. Panel members featured include:

  • Jorge Solorio (@JorgeLubrizol), the Americas Industrial Business Manager at Lubrizol.
  • Chris Schmitt (@ChrisSchmittEsq), the Global Marketing Director at Pentair (formerly ERICO).
  • Evan Dean (@InBoundEvan), a Principal Channel Consultant at HubSpot, who works with organizations to activate the HubSpot platform and helps advocates prove the value of inbound marketing. 

Read on to learn four key insights from these business leaders, all of who made a case and won company-wide support for inbound marketing implementation.

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