This post was written by PR 20/20 intern Emily Dann (@EmilyRDann). Emily is a dual major studying Public Relations at S.I. Newhouse School of Public Communications as well as Marketing Management in the Martin J. Whitman School of Management at Syracuse University.
Today’s consumers have a digital-first attitude, relying more on their social media inbox for news than old-school snail mail. That means we as marketers must accept that traditional tactics like direct mail and cold calling are no longer viable options to reach our digitally savvy audience. Luckily for us, rapid advancements in marketing automation technology present new opportunities to revamp our marketing efforts. And, in an era of widespread adoption, there’s no surprise that 58% of B2B companies plan to explore marketing automation if they haven’t already.
According to PR 20/20’s marketing assessment tool and intelligence engine, Marketing Score, those who have adopted marketing automation report high performance. In fact, marketing automation high performers have an average lead to sales conversion rate of 6.1, which is 1.6 times the average rate of all others. These high performers rate cost of customer acquisition (COCA) 1.4 times stronger, and have an average overall Marketing Score of 61%, 1.5 times all others.