Picture this scenario: You Google a local business and find their listing online. You assume details like the hours, location and phone number are correct. You get in your car to go to the business, only to find they’re closed even though their online hours listed open. Or worse, the address listed online was inaccurate, and you arrive at the wrong location.
As a consumer, would you give this business another chance? Would you try to call them to find out their real hours or right location? If you answered no, you’re not alone— a total of 68% of consumers report that they’d stop using a local business if their online information is inaccurate. What’s worse is that 80% of those consumers say they lose trust if they see incorrect or inconsistent online listings.
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