VP and Managing Director


Get to know Jessica.

Jessica (@jessica_joellen) guides agency strategy and performance, and she champions the ongoing pursuit of building a great marketing firm. 

Jessica is a graduate of the E.W. Scripps School of Journalism at Ohio University. She joined PR 20/20 in 2011 with global agency experience. For more than a decade, Jessica has built lasting partnerships that connect marketing strategy to bottom-line business outcomes. 

Listening to people's stories is Jessica's favorite part of business (and life in general ... ). She believes that the way clients listen to and communicate with those they care about most has a meaningful, lasting impact on bottom-line business success. 

At PR 20/20, Jessica is most inspired by the team of driven, talented and fun colleagues. "I'm continually learning from every person on this team. We work hard, take the time to recognize wins, and have fun."


What Jessica Enjoys About Marketing 

Jessica enjoys the fact that at a digital marketing agency, no day is like another. Whether it's a new technology, industry or greater insight into the customer experience, she's continually learning.

And, she gets to work a mix of strategic, analytical and creative processes into her everyday workflow. “I thrive on the balance of right- and left-brain thinking. Backing creative campaigns with insight into 'how' they're really performing helps show bottom-line value and achieved goals.”


Jessica holds certifications in inbound marketing, contextual marketing, client management, HubSpot and Google Analytics. She enjoys keeping up on the latest in organizational development, project management, marketing and sales technologies—particularly how they impact strategy and management.

Interests and Passions

Jessica's interests include being outside, traveling, cooking, and spending quality time with friends and family. Personally and professionally, Jessica cares about enjoying the process, being present in the moment, and taking time to be thankful for the blessings in her life. 

"Life is a miracle. Why not live it to the fullest every day?"

Fun Facts

  • Fact #1: Jessica paints and plays piano. She's always been a lover of the arts.  
  • Fact #2: She's an adventurer. Jessica skis, bikes, has cliff jumped and skydived. She loves the outdoors, and is always up for the next adrenaline rush.

  • Fact #3: Jessica studied abroad in Beijing, where she studied East Asian Studies with a focus on Mandarin. 认识你我很高兴. :)

What the Rest of the Team Says About Jessica

  • She is a living example of work hard / play hard. She’s professional, yet goofy and fun. “Jessie is definitely a kid at heart, and I love that about her!”

  • Her combination of creativity, positive attitude and strategic thinking goes miles for the success of her career and our agency. She seems to come up with the most original, well-thought ideas.

  • She's a natural leader and team player, who "goes above and beyond for clients and colleagues."  

  • Jessica is smart and super creative“I try to soak up all of her knowledge because she is full of great ideas.”

  • When she gets really excited about something, her reactions are priceless.

  • Jessica has this goofy, off-the-wall personality that makes her fun to be around. Her attitude is contagious. She stays positive no matter how challenging a situation might be.

  • Her willingness to bet, despite not understanding how the bet works or how to determine the winner.


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