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About Sheila

Sheila Patel (@SheilaPatel77) is a senior account manager at PR 20/20. She joined the agency in January 2018 with a background in digital marketing and client services. Sheila is a 2003 graduate of Albion College, where she earned degrees in communications and economics and management.

Professional Moments

Sheila started her professional career in public relations and has since been focusing her skills within the digital marketing space, working closely with clients across a variety of industries. Her passion for marketing and client services allows her to not only connect and interact with clients on a daily basis, but also helps them to think strategically, solve problems and positively impact and grow their businesses. 

Sheila loves to be challenged and considers herself a life-long learner. She enjoys working in the agency environment because it fosters collaboration, provides continuous educational opportunities and allows her to learn something new, every day from peers, industry professionals and clients.


Sheila has earned the HubSpot Inbound Certification, as well as several email certifications in the Salesforce Marketing Cloud.

Interests and Passions

Being an avid traveler, Sheila is always dreaming of her next adventure, and she loves experiencing new parts of the world, cultures, people and food. She considers herself a bit of a foodie and loves exploring new restaurants and cuisines, as well as cooking. 

Outside of cooking and traveling, Sheila enjoys spending quality time with her friends and family, especially her husband and two stepdaughters. You can find her going to concerts, hiking, frequenting wine bars, trying out new restaurants, going to the movies or reading a good book.


Fun Facts

  • Fact #1 Having been to more than 15 countries thus far, Sheila has an obsession with world travel. Next on her list: Morocco or Argentina.
  • Fact #2 With a passion for reading, she is part of a mother-daughter book club with her closest friends that started shortly after college and has been going strong for the past 15 years.
  • Fact #3 Sheila is originally from Michigan, but has been living in the Cleveland/Akron area since 2009. She considers Ohio her second home and loves being here and exploring all that this city has to offer.

What the Rest of the PR 20/20 Team Says about Sheila

  • Sheila is a go-getter. "She knows how to put her head down and get stuff done, which makes a huge impact on her teams. Plus, she's such a positive person—it's fun to be around her!"
  • She stays organized and keeps account teams running smoothly. "Sheila is an excellent juggler. She effectively manages clients, account teams and deadlines. There are like 100 balls in the air and none drop."
  • Sheila is a master communicator. "She keeps everyone on the same page, holds her teams accountable and keeps things moving forward." 
  • "Sheila has a bubbly and inviting personality that makes it so easy to talk to her about anything!"